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- We accept returns within 7 days of receipt, only if their delivery packaging has not been opened or the products are damaged, faulty or the wrong product. Please notify us by email at firstname.lastname@example.org and return the box in its original packaging. In such instances, we will endeavor to send you a replacement or refund the payment.
Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.
- Please note we can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.